FAQs

Frequently Asked Questions

Most of our perfumes last between 6 to 10 hours. It may vary depending on your skin type and weather.

Yes, all our perfumes are 100% original and high quality.

You can read the fragrance notes in the product description (floral, fruity, woody, fresh, etc.) and choose what you like.

Delivery usually takes 3–7 business days depending on your location.

Yes, Cash on Delivery is available in selected areas.

We accept returns only if the product is damaged or wrong. Please contact us within 48 hours of delivery.

Once your order is shipped, we will send you a tracking link by email or SMS.

Keep your perfume in a cool and dry place away from sunlight.

Payment & Gift Card

We accept UPI, Credit/Debit Cards, Net Banking, and Cash on Delivery (COD) for selected locations.

Yes, your payment is 100% secure. All transactions are processed through trusted and encrypted payment gateways.

If your payment fails but the amount is deducted, please wait 24–48 hours. The amount will be automatically refunded. If not, contact our support team.

Yes, once your payment is successful, you will receive an order confirmation via email or SMS.

Yes, we offer digital gift cards that can be purchased directly from our website and sent instantly via email.

Enter your unique gift card code at checkout, and the amount will be deducted from your total purchase.

Our gift cards are valid for 12 months from the date of purchase.

Yes, multiple gift cards can be applied to a single order.